Before using the BruinPost Order Form, please ensure that you have done the following:
- Read all of the information on this page
- Confirmed your department/unit recharge ID
- Received approval on the final content of your message from your department/unit’s issuing officer (e.g. vice chancellor, vice provost, dean, etc.)
Please submit requests at least three business days before your desired send date. Final drafts submitted on the same day or less than one business day in advance of the desired send date will be considered on a case-by-case basis.
Getting started:
- Issuing officers or approved designees may submit a BruinPost Order Form online (Please read all information on this page before submitting an order request)
- The requester will receive an order confirmation email
- The BruinPost Administrator will notify the requester when a test is on its way for review/approval
- The BruinPost Administrator will confirm the send date and time with the requester before sending
- Clients may look up their BruinPost recharge ID online
Messages and Content
By their nature, BruinPosts are sent to a wide audience, so their content must be relevant and important to the entire UCLA community.
The campus has created content guidelines and responsibilities found here: UCLA Policy 316: BruinPost Messaging Service. Some (but not all) of this policy is summarized below.
Care should be used in determining the appropriate recipients and your content approach. Consult with your issuing officer and the BruinPost administrator.
BruinPosts may be used to communicate:
- University and campus administrative and academic policy matters
- Senior administrative and executive announcements
- Compensation, benefits and other employment-related subjects
- Campus accounting, purchasing and administrative systems procedures
- Academic program announcements, nominations and appointments
- Safety and security issues including communiqués required by law or policy where electronic means will satisfy legal or policy requirements
- Approved messages to the student body*
*Mass messaging to UCLA students is available, but must be approved by the Registrar’s Office consistent with UCLA Policy 220: Disclosure of Information from Student Records. The BruinPost administrator will be happy to assist in coordinating student messages with the Registrar’s Office.
BruinPost may not be used for:
- Unlawful activities
- Commercial purposes not under the auspices of the university
- Personal financial gain
- Personal use inconsistent with UC Electronic Communications Policy
- Uses that violate other university policies or guidelines
- Publicizing campus job openings, or speakers or events on campus (other means of communication are available for such events), unless approved by the Vice Chancellor for Strategic Communications or their designee
- Emergency broadcast messages for urgent crisis communication. The Office of Emergency Management’s BruinAlert system is used for this purpose.
Requests for other types of business communications may be considered on a case-by-case basis and must be approved by the Vice Chancellor for Strategic Communications or their designee.
BruinPosts that are sent out with errors from the submitting unit are not re-issued, except when there is critical need-to-know information for a majority of recipients that was incorrect or omitted. Re-issuing a BruinPost with a correction requires signoff from the issuing officer and the Vice Chancellor for Strategic Communications.
Attachments
For a number of reasons, BruinPost doesn’t support email attachments. If you need to share information in addition to the content of the BruinPost, it can be uploaded to Box and embedded in the message as a PDF link.
The BruinPost Administrator can upload the PDF to Box and create access settings based on your preferences (public access, UCLA logon ID required, view only, etc.).
Format
BruinPost uses predesigned templates for all messages, with exceptions approved at the discretion of the Vice Chancellor for Strategic Communications or their designee.
All of our communications must adhere to ADA guidelines. Learn more about accessibility.
In general, BruinPosts should be limited to a maximum of 800 words in length.
Service Hours
BruinPost operates Monday through Friday, 8:00 a.m. – 5:00 p.m.
Service Rates and Turnaround Times
General Service
Once a BruinPost final draft is received, it will enter a queue with other requests for processing. Please submit requests at least three business days before your desired send date.
$103.09/hour (minimum 1/2 hr)
Rush Service
Final drafts submitted on the same day or less than one business day in advance of the desired send date will be considered on a case-by-case basis.
$154.64/hour (minimum 1 hour)
Rates are based on programming time needed to upload, format and test messages, and to prepare email lists. The average service time billed for most BruinPost requests is 1.5 to 2 hours.
BruinPosts are billed by internal recharge. Clients may look up their BruinPost recharge ID online.
Contact Information
Angela Rountree
Programmer Analyst and BruinPost Administrator
Email: arountree@stratcomm.ucla.edu
Department Email Address
Email: info@stratcomm.ucla.edu